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How We Handle Your Privacy at he66

Your account information, wallet details, and activity on he66 are handled with clear rules — what we collect, why we collect it, and how you can request changes. Access and data handling depend on your local law and eligible regions.

Data you controlbKash, Nagad, Rocket payment privacyAccount security standardsRequest or delete your data
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he66 How We Handle Your Privacy at he66
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

he66 applies consistent data handling practices across account creation, payment processing, and session management. Here is how each area works in practice so you know exactly what to expect.

Payment Data Security

Transaction references from bKash, Nagad, and Rocket are stored encrypted. We retain only what is needed to verify your deposit or process your withdrawal — no full wallet credentials are stored on our servers.

Cookies and Session State

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these through your browser; doing so may affect how your account loads on your next visit.

Data Retention and Deletion

Account data is kept while your account is active and for a period after closure as required by applicable rules. To request early deletion, submit a request through the Help section — our team will confirm what can be removed and what must be retained.

Who to Contact for Changes

Any correction to your registered name, contact number, or linked wallet — including your Nagad or Rocket number — goes through our support team. Wallet changes also require a short verification step to protect your account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to correct account information, or need to request deletion, our support team handles privacy queries directly. Reach out through any of the channels below and reference your account to speed up the response.

Team online

Live Chat

Open the chat widget from any page in your account. Use it to ask about data access, correction requests, or cookie opt-outs — responses come through the same window.

Email Support

Send your privacy request to our support address. Include your registered mobile number or the bKash, Nagad, or Rocket number linked to your account for faster verification.

Account Help Page

Log in and visit the Help section under your account settings. You will find a data request form there that routes directly to our privacy team without needing to contact support separately.

Common Questions About Your Privacy

These are the questions we hear most often about data, account privacy, and your rights. If your question is not here, reach us through live chat or the account Help page.

We collect your name, mobile number, and the payment method you link — bKash, Nagad, or Rocket. We also record your device type and IP address when you log in.

Yes. Submit a data access request through the Help section in your account. We will confirm what is held and provide a summary within a reasonable period, subject to local law.

Only with the payment processor needed to complete your transaction. We share the minimum — typically your mobile number for wallet matching — and never for marketing purposes.

Use the data request form in the Help section or contact support via live chat. We will confirm what can be deleted and what must be retained under applicable rules.

Your session is encrypted whether you access he66 on a mobile browser or through the app. Avoid using shared devices; always log out after your session on a public or borrowed phone.

This policy applies where he66 is accessible under your local law and in eligible regions. It is your responsibility to confirm that access is permitted under the laws of your jurisdiction before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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